Unibet Privacy Policy
Last updated: April 15, 2026
At Unibet, we are committed to protecting your privacy in compliance with Australian privacy laws. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our services in Australia.
Information We Collect
We collect personal information such as your name, residential address, date of birth, email address, and phone number to verify your identity as required by the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth). We also gather proof of address documents, including certified copies of utility bills or bank statements dated within the last three months. Additionally, we collect usage data, payment details, and account activity to provide our betting and gaming services. This information is obtained directly from you or through third-party providers for electronic identity verification.[1]
How We Use Your Information
We use your personal information to create and manage your account, process transactions, and verify your identity in line with Australian regulatory requirements. It enables us to personalise your experience, provide customer support, and improve our services. We also use the data for compliance with Northern Territory regulations, fraud prevention, and sending relevant communications about promotions or updates, subject to your preferences. Usage data helps analyse site performance and ensure secure betting operations.[1]
Information Sharing
We share your personal information with third-party providers, such as Green ID or credit reporting agencies, solely for identity verification as permitted under Australian law. Data may also be disclosed to service providers for payment processing or regulatory compliance when necessary to deliver services. We do not share your information with other third parties except where required by law or to meet legal obligations.[1][3]
Data Security
We implement robust security measures, including encryption and secure servers, to protect your personal information from unauthorised access or disclosure. Voice recordings and account data are securely retained in accordance with our privacy obligations and Northern Territory regulatory requirements. Access to your data is restricted to authorised personnel only, and we regularly review our protocols to prevent breaches. As a licensed operator in Australia, we prioritise data protection to maintain trust and compliance.[1]
Your Rights
Under Australian Privacy Principles, you have the right to access, correct, or delete your personal information held by us. You may request details of the personal information we collect and how it is used by contacting our privacy team. We will respond to such requests within a reasonable timeframe, subject to legal exceptions for regulatory compliance. For self-excluded players or account closures, we adhere to Northern Territory obligations to protect your privacy rights.[1][4]
Cookies and Tracking
We use cookies and similar tracking technologies to enhance site functionality, analyse user behaviour, and personalise your experience on our platform. These tools help us monitor usage patterns while complying with Australian privacy standards. You can manage cookie preferences through your browser settings.[1]
Contact Us
For any privacy concerns or to exercise your rights, please contact our privacy officer.